Frequently asked questions
Quick answers about shipping, pricing and returns.
How much is shipping?
Nothing. Shipping is free on every order, with no minimum.
Where do you ship?
To the 48 contiguous states and Washington, DC. We can't ship to Alaska, Hawaii, Puerto Rico or other US territories.
How long does delivery take?
It depends on where you live. Enter your ZIP on any product or at checkout and we'll show the delivery date for your address.
How do 2-pack and 3-pack prices work?
Extra units ship in the same box, so the price per unit drops when you choose a 2-pack or 3-pack. Larger items ship in their own box, so they have one price at any quantity. Shipping is always free.
Why are some items marked “Meltable item”?
Chocolate, gummies and similar treats can melt in a hot delivery truck. They stay on the site all year, but we don't ship them from April 15 to October 15. You can order them again from October 16.
Do you charge sales tax?
Yes, where it applies. Sales tax is based on the state you ship to and is shown before you place your order.
How do I return something?
You have 30 days after delivery, and return shipping is free. In Your account, open the order and tap Return items. You'll get a QR code: take the package to any Post Office and show the code, and they print the label for you. See Returns & refunds.
Are products new?
Yes. Items arrive new, sealed in the manufacturer's packaging.
How do I track my order?
Send us your order number in the chat and we'll share the tracking details.