ABOUT US We are small family business offer best prices around with very small profit and high quality customer service, we believe that excellent customer service is the best way to generate more sales. IF FOR ANY REASON YOU ARE UNSATISFIED WITH YOUR ORDER PLEASE DO NOT HESITATE TO MESSAGE US! SHIPPING NOTE: We cannot deliver any order placed to U.S PO.box, Freight Forwarder, warehouse, Postmaster, PMB, locker, any type of boxes, Alaska, Hawaii, Hotels, Army Post Office addresses, & few limited geographic areas within the U.S. We are always working hard to ensure your package arrives as soon as possible. Our business hours: 9am to 5pm ET, Mon-Fri only. Due to current situation, we are limited in shipping to certain zip codes, some items may have an order limit to make it available for everyone. Please understand that some factors like weather, high postal traffic and the performance of shipping companies are outside of our control. All items are shipped directly from our warehouse or the manufacturers, wholesale warehouse or our other sales channel nearest warehouse. Please note that we sell on multiple channels, the item may arrive from our other sales channels warehouse with boxes or envelope represent that channel, prices & shipping may vary, the shipping charge you pay may include our processing fees and not the actual shipping fees. Items are in stock at time of listing but are offered to other shopper & rarely go on back order or sell out, our system cannot synchronize the inventory across all channels immediately, If for whatever reason your item is sold out; we will do our best to send it to you from another source, otherwise a full refund will be issued immediately. please contact us in such situation so we can refund you the difference between our price and the source price, please note that tax and shipping we pay are not refundable as well as ebay fees, you acknowledge that you have read and understood our shipping policy and agreed to not leave any negative feedback in regards of these policies as we are upfront about all possibilities, if this policy does not fit you then please don't place your order. Free shipping does not apply to all states, please contact us with your zip code before placing your order to check availability. RETURNS You may return your item within 30 days: all returned items must be with original seal, new & unused. Items must be in the condition they arrived to you & unopened, the box, UPC, packaging & all accessories must be returned. Open software, music, games, movies, food, vitamins, gift baskets, adult items, electronics & personal hygiene products are not eligible for return. some items may include a return label, please contact us to get an authorization return code, returning an item without contacting us will result of loss of your package and a refund can't be issued.